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PRIVACY POLICY

1. Introduction

 

Kinetix Group respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

 

This policy applies to all interactions with Kinetix Group, including our website www.kinetixgroup.com.au, events, communications, and marketing activities.​​

 

 

2. Information We Collect

 

We may collect personal information including, but not limited to:

 

  • Name

  • Email address

  • Phone number

  • Date of birth (where required for age-restricted events)

  • Ticketing or attendance information

  • Communication preferences

  • IP address, browser type, and device information

 

Information may be collected when you:

 

  • Visit our website

  • Subscribe to marketing communications

  • Contact us via email or forms

  • Attend a Kinetix Group event

  • Interact with our social media or advertising​​

 

 

3. How We Use Your Information

 

We may use your personal information to:

 

  • Communicate event updates and announcements

  • Send marketing emails or SMS messages

  • Respond to enquiries

  • Improve our website and services

  • Analyse audience engagement and event performance

  • Comply with legal and regulatory obligations

 

We do not sell personal information to third parties.​​

 

 

4. Marketing Communications

 

By subscribing to our mailing lists or providing your contact details, you consent to receive marketing communications from Kinetix Group via email and/or SMS.

 

You may opt out of marketing communications at any time by using the unsubscribe link provided in our messages or by contacting us directly.

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5. Cookies & Analytics

 

Our website uses cookies and similar technologies to improve user experience and analyse website performance.

 

Cookies may be used to:

 

  • Understand how visitors interact with our website

  • Track traffic, usage patterns, and engagement

  • Support advertising and remarketing campaigns

 

We may use third-party services such as Google Analytics, Meta (Facebook/Instagram), TikTok, or email marketing platforms to assist with these functions.

 

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact website functionality.

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6. Disclosure of Information

 

We may disclose personal information to:

 

  • Ticketing providers

  • Event venues and operational partners

  • Marketing and analytics service providers

  • Regulatory or law enforcement authorities where required by law

 

All third parties are required to handle personal information in accordance with applicable privacy laws.​​

 

 

7. Data Security

 

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.​​

 

 

8. Access & Correction

 

You may request access to, or correction of, personal information we hold about you by contacting us. We will respond within a reasonable timeframe and in accordance with applicable law.

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9. Photography & Content Use

 

By attending a Kinetix Group event, you acknowledge and consent to being photographed or filmed. Images and recordings may be used for promotional, marketing, and archival purposes across digital and print platforms.

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10. Changes to This Policy

 

Kinetix Group may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect immediately upon posting.

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11. Contact

 

For privacy-related enquiries, access requests, or concerns, please contact:

 

Email: contact@kinetixgroup.com.au

Website: www.kinetixgroup.com.au

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